Company Brief

established in 1970â € ™ s in Medan, North Sumatra, initially concentrating on import custom handling of breakbulk shipments and domestic delivery to some certain destinations in Indonesia, today Tunas Jaya Utama has grown into a rapidly developed expedition company which also provides custom clearance on both sea freight as well as air freight.

Our outstanding missions as follows :

R offering point-to point transportation solution in global partner network,
R providing quality service in terms of speed and accuracy to reduce costs and
increase efficiency,
R to exceed the expectations of our customers through total quantity management,
R to provide cost effective and reliable solutions to help our customers to realize
their goals, and
R gaining customer and business partner' s satisfaction.

We are mainly involved with Small to Medium Sized Enterprises who require a unique type of personalized customer service. We take great pride in providing the most cost effective and time-efficient international freight forwarding services.

Our customers value consistency and reliability with their shipping agent which we have demonstrated with true professionalism. We facilitate and value the needs of importers and exporters who expect quality information delivered with integrity and reliability.

Part of the ongoing company success is attributed to encouraging our customers to concentrate on their own business and improve their market share, while leaving the logistics of global transportation to us with confidence. We view ourselves as your shipping department in your organisation. We are committed 100% to monitoring your consignments.

Core services available:

1. Air Forwarding,
2. Ocean Forwarding,
3. Project Cargo Service,
4. Export Documentation Service, and
5. Cargo Insurance.

Air forwarding

Our experience and expertise in air forwarding, combined with the highest level of personal service, will provide a single-source solution for all your air freight needs. Whether you require a customized solution, charter arrangements, documentation, letters of credit or cargo insurance for your shipment, our teams are dedicated to meet your needs.

We provide worldwide reliability with our experience in scheduling and clearance procedures, combined with our network of agents, partners and selection of premium airfreight carriers. This affords maximum presences with optimum connections allowing you to save time and money. Your deliveries are safely handled through the care of our expert line of services, including:

â € ¢ Import and export forwarding;

â € ¢ Specialized consolidations;

â € ¢ Customs clearance;

â € ¢ Shipment tracking;

â € ¢ Remote location filing ( single source entry for multiple ports) ;

â € ¢ Network of dedicated carriers;

â € ¢ Documentation and banking services ( letters of credit) ;

â € ¢ Packing and crating;

â € ¢ Consular certification;

â € ¢ Dangerous goods handling.

Ocean forwarding

Our experience and expertise in ocean forwarding, combined with the highest level of personal service, will provide a single-source solution for all your ocean freight needs.

Whether you require a customized solution, charter arrangements or cargo insurance for your shipment, our teams are dedicated to meet your needs.

We provide ocean freight services for all types of cargo consolidated shipments or full containers. Through the operation of our own non-vessel operating common carrier ( NVOCC) , called Container Consolidator International ( CCI) , we provide customized ocean carriage with competitive contracts, delivering quality and on-time services, including:

â € ¢ Import and export forwarding;

â € ¢ Full container loads ( FCL) and less than cargo loads ( LCL) ;

â € ¢ Port to port and door to door movements;

â € ¢ Booking & pre-shipment planning;

â € ¢ Network of dedicated carriers;

â € ¢ CFS station dispatch;

â € ¢ Documentation and banking services ( letters of credit and sight drafts) ;

â € ¢ Inland transportation arrangements;

â € ¢ Project cargo and cargo insurance;

â € ¢ Dangerous goods;

â € ¢ Tracking and tracing.

Export documentation service

Our export documentation service will help you to smoothly and seamlessly expand your products and services throughout Indonesia and around the globe.

If you are expanding your business into new international markets, Tunas Jaya Utama export documentation service simplifies the process by managing all your export documentation requirements on your behalf. With our help, your exports will be professionally managed leaving you free to operate your business.

What we do:

â € ¢ Our team will manage and complete all of your required export documentation, enhancing your customs compliance, keeping your shipments on schedule, and fortifying your customer relationships through our stringent quality control process.

â € ¢ Your export declarations will be filed, your shipments coordinated, and your carrier invoicing processed. By outsourcing these responsibilities to us, your business can focus on developing its internal efficiencies.

â € ¢ You will be kept up to date with shipment status updates and notifications of new international shipping regulations.

â € ¢ We are going to store your records and documents for a period of 5 years, as required by customs, so you donâ € ™ t have to.

â € ¢ You will receive cost savings through our global network of reliable Tunas Jaya Utama freight carriers.

Cargo insurance

Protect your revenue stream and gain peace of mind with us â € œ all riskâ € � cargo insurance. It offers you complete coverage, and your claims will be resolved quickly without having to prove carrier neglect to collect your claim. From the moment your shipment leaves your facility until its final arrival we have your goods covered.

What we do:

â € ¢ While most carriers have limited coverage with less than the full value insured, we will cover all of your goods.

â € ¢ Keep things simple. Dealing with foreign insurance companies can get complicated; at Tunas Jaya Utama, you have a personal contact for questions or claims and we work with your national currency.

â € ¢ Gain security and peace of mind for your domestic and international shipments. Our â € œ all riskâ € � coverage means you are covered for the duration of the shipment. Should things go wrong, you do not have to prove carrier fault or neglect in order to collect your claim.

â € ¢ We will handle all of your paperwork.

â € ¢ Tunas Jaya Utama offers competitive rates and a local presence to ensure you get the best service and coverage possible

Major Products / Services

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